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    Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel (San Antonio, USA)

    Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel (San Antonio, USA)

    About Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel

    The Holiday Inn & Suites San Antonio Northwest is located just minutes from the San Antonio International Airport and Six Flags Fiesta Texas. This hotel boasts convenience and contemporary southern hospitality. Exceptional comfort is offered with rooms offering Cable TV, in-room movies and video games as well as air conditioning. Separate hanging closets and wireless internet is also available. The Holiday Inn Hotel & Suites San Antonio Northwest equipped with a business center, a fitness center and an outdoor pool. On-site, this hotel offers breakfast and dinner at KEM's Restaurant and Lounge. Guests can enjoy fine American cuisine in large portions. Also available is KEM's Bar serving Texas wines and liquors. Nearby attractions to this hotel are the Shops at La Cantera and the La Cantera Golf Resort. A variety of fun, family restaurants offering a range of foods is also available near this hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Gym

    Rating overview

    8.4
    trivago Rating Index® based on 4943  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  9.1 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Hotel management go above and beyond

    The management staff at this hotel are exceptional. Reviews have praised the incredible service by not just lower level employees but of the upper level managers. There are many reports of managers going out of their way to ensure guests are happy and looked after and it is reflected by great ratings in the service column of a lot of reviews.

    positive:

    Excellent for business

    Many business orientated guests have recommended this hotel. The check in is quick and simple, the Wi-Fi offered is great and rooms include a desk and desk level electricity outlet. This, and more, all adds up to a convenient and suitable hotel that can satisfy the needs of a traveling business man or woman.

    positive:

    Close proximity to attractions

    The Holiday Inn & Suites San Antonio is in close proximity to many of San Antonio's attractions. The area is quiet and nestled away from the main highway. This hotel is close to Six Flags Fiesta Texas, The Rim Outdoor Mall and great attractions at La Cantera.


    Negative Reviews

    negative:

    Rooms can do with more attention

    Guests have complained about certain cleanliness issues. This amounted to nothing that can't be changed upon request. However guests did not find it convenient that they needed to ask for new towels, toilet paper and other basic bathroom amenities because they weren't cleaned or renewed regularly.

    negative:

    Restaurant service not always impeccable

    Although staff at this hotel have been commended on their wonderful service, the same is not said about the service at the on-site restaurant.

    negative:

    Very noisy

    Guests have been unhappy with the thickness of the walls making it very easy to hear guests in nearby rooms. Upstairs guests can also be heard adding a slight inconvenience.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Express check-in
    4. Gym
    5. Porter service
    6. Non-smoking rooms
    7. Snack bar
    8. Sun umbrellas
    9. WiFi in public areas
    10. 24-hour room service
    11. Free WiFi (public areas)
    12. Housekeeping
    13. Free WiFi
    14. Breakfast
    15. Hand sanitizer provided
    16. Masks provided
    17. Safe distance
    18. Response protocol
    19. Online check-in/check-out
    20. New safety protocols
    21. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Pay-TV
    9. Radio
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. WiFi
    15. Microwave
    16. Fridge
    17. Free WiFi (rooms)
    18. Coffee machine
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    5535 University Heights Blvd.,  78249,  San Antonio,  USA
    Telephone: +1(210)5492434 | Fax: +1(210)5492237 | 

    Frequently Asked Questions about Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel

    • Is there a pool area at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel?

      No, Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel?

      No, Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel doesn’t allow pets.

    • Is parking available at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel?

      Yes, Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel?

      Check-in at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel located?

      Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel is located in 5535 University Heights Blvd., 78249, San Antonio, USA.

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