Positive Reviews
positive:
Fantastic customer service
Guests were generally quite pleased with the service they received at Holiday Inn Express Corpus Christi Northwest - Calallen. Every employee they encountered, from the maintenance staff to the front desk, were friendly and professional. Many reviews noted that the breakfast attendants were particularly friendly and helpful.
positive:
Everything in working order
Wearied seasoned travelers who have become accustomed to having at least one thing that doesn't work in their guest room, were pleasantly surprised by the superior state of repair the rooms at this hotel are in. Everything in the room worked perfectly, with hardly a screw or wire out of place.
positive:
It's in a great location
The hotel is situated nearby the airport and close to downtown, where guests found no shortage of shops, restaurants, and attractions such as the Texas State Aquarium, Whataburger Field, Captain Clark's Sight-Seeing Flagship Tour, and Nolan's Original Poorboys.
Negative Reviews
negative:
It can be expensive
Like most of the hotels in the area, the rates can sometimes increase with seasonal tourism and special events, and as such their prices are occasionally higher than is "typical" for a Holiday Inn Express. Some guests accordingly suffered from "sticker shock", and felt that their experience was out of line with the price they paid.
negative:
The walls are thin
There were quite a few complaints about the lack of soundproofing. Guests said that they were kept up at night or woken far to early in the morning by the sounds of traffic, by the conversation and TV in the neighboring rooms, and by doors slamming.
negative:
The parking lot is small
A few guests who stayed at times when the hotel was very busy reported having serious trouble finding a parking space. They did not feel like the parking lot had the proper number of spaces, given the size of the hotel.