Positive Reviews
positive:
Convenient Location
Plaza Inn boasts a convenient location for travelling, just off Interstate 37 and TX 358. Many sight and local attractions are within a short drive from the hotel and several dining options are within walking distance. In addition, the hotel is less than four miles from the airport. .
positive:
Comfortable Stay
Overall, guests were happy with their accommodations, saying that the rooms are clean and pleasant. The comfortable bed and strong A/C are always highly appreciated, especially with the Texas heat. .
positive:
Pleasant Personnel
The hotel personnel at Plaza Inn are friendly, helpful, and accommodating. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area. .
Negative Reviews
negative:
Remodeling needed
Though most guests were pleased with the guest rooms and facilities, several thought renovations are necessary as some guest rooms, bathrooms, and other parts of the hotel have begun to show their age. The hallway carpets especially need to be replaced, and many amenities in the room, like the TV, need to be upgraded to something more modern. Fortunately, renovations have already begun and the majority of the property has already been updated. .
negative:
Pool Upkeep
Several guests thought the pool is not well maintained and needs to be cleaned better on a regular basis. .
negative:
Weak Wi-Fi
Though most guests had no complains, some thought the Wi-Fi reception was poor and for the most part, the browsing speed was too slow for comfort. .