Positive Reviews
positive:
Cheerful, professional staff..
The front desk, management, and breakfast hosts have received many rave reviews for their genuine smiles and professional customer service. The housekeeping and maintenance team also get top marks for very clean rooms and well kept grounds; guests often comment that any issues they report are resolved promptly and thoroughly.
positive:
Comfortable, roomy rooms and a nice pool..
Guests generally describe the rooms as modern, comfortable, and well maintained. Families particularly appreciate the convenience of in-room microwaves and mini fridges. Many enjoy a great night's sleep in a comfortable bed as well as a dip in the indoor saltwater pool or whirlpool. The complimentary breakfast bar is widely described as fresh and varied.
positive:
A convenient location..
Drivers appreciate the free parking, and note that downtown Corpus Christi and its many waterfront attractions are about ten minutes away in the car. There are a number of chain restaurants close by, including a Cracker Barrel, and many more shopping and dining options within a quick drive. South Padre Island is about 15 minutes away, and offers beautiful beaches.
Negative Reviews
negative:
Competition for parking spots..
Though parking is free, a few guests arriving late at night found the lot was full, and had to park some distance away.
negative:
Technical difficulties..
A few guests have reported difficulty accessing the Wi-Fi, or else found the service too slow and unreliable for their purposes. Others had trouble with noisy air conditioning or plumbing.
negative:
Nobody's perfect..
Though the staff receive many positive reviews, a few guests have reported disappointing experiences at the front desk, most related to booking or billing mishaps. A few others found areas the housekeeping team missed or, more rarely, found the housekeeping team had missed their room entirely.