Positive Reviews
positive:
Convenient location
Most guests agree that the location of the hotel is great, steps from the beach and close to local shops and lovely restaurants. They note that local attractions, such as the USS Lexington Museum on the Bay and Texas State Aquarium, are just across the street from the property.
positive:
Great pool
Many guests enjoy the on-site pool, saying that it is both large and clean, not to mention deep enough for jumping in. They note that the children's pool is a nice addition, as it keeps the kids away from the large pool.
positive:
Good breakfast
Most guests say that breakfast is great, appetizing and an excellent way to start the day. They note that there are plenty of food items to choose from, and that fresh fruit is readily available. Some guests say that the dining room is spacious and re-stocked regularly.
Negative Reviews
negative:
Beach not the cleanest
Several guests note that the beach area is not the cleanest, saying that there is a lot of trash lying around on the sand. They understand that this is not the hotel's fault, but recommend cleaning it up, as it might start to affect the hotel's business.
negative:
Inattentive employees
Most guests feel that the employees are friendly and approachable, but some have their minor issues with the staff. Several guests say that the employees are not overly concerned with addressing problems that guests sometimes have, and note that the level of customer service could be better.
negative:
Property needs an update
Some guests note that the property is starting to show age, saying that common areas need an update. They note that room walls could use a fresh coat of paint, and that furniture and appliances in the rooms are dated, and need to be replaced.