Conveniently located off I-664, the Holiday Inn Express & Suites Chesapeake is within minutes of Great Dismal Swamp National Wildlife Refuge and the Chesapeke Arboretum. Standard guest room amenities include complimentary high speed Wi-Fi, a mini fridge, microwave, and cozy, triple-sheeted beds. Ideal for families or extended business travel, the suites additionally offer a separate living space with a second television, sofa bed, and kitchenette. Smoking and non-smoking rooms are available. The Holiday Inn Express & Suites Chesapeake offers a 24-hour business center, fitness center, and coin laundry. Parking is complimentary. Fresh cinnamon rolls star in the daily complimentary breakfast buffet, and many popular chain restaurants are within a five-minute drive. Nearby points of interest include the Children's Museum of Virginia, Virginia Civil War Trails, Chrysler Museum of Art, and the Virginia Sports Hall of Fame & Museum. The Norfolk International Airport is 22 miles away.
Front desk and management staff members have received many rave reviews for their genuine smiles and professional customer service. Guests often comment on their prompt, thoughtful resolution of any issues and sincere apologies. The warm cookies in the lobby are also a nice touch.
Guests often remark that the hotel is quiet at night, despite the nearby freeway. The guest rooms are generally described as very clean, comfortable, and spacious. Families particularly enjoy the suites, and many guests make use of the microwave and mini fridge in the rooms. When it is open, the indoor pool is popular with young guests. The complimentary breakfast buffet is widely considered up to the chain's standard, though the dining area can occasionally get crowded.
Drivers love that the hotel is easily accessible from both I-664 and I-64, and also offers plenty of parking, even for over-sized vehicles. There are several stores, including a Wal-Mart, and restaurants within a quarter-mile.
The Holiday Inn Express Hotel & Suites Chesapeke offers both smoking and non-smoking rooms and several non-smoking guests were put off by the odor of stale cigarettes, either in the hallways or in their non-smoking room.
Several guests have been inconvenienced by maintenance concerns at the older property, including broken vending machines and various areas completely closed for renovation or repairs, including the pool, fitness center, and laundry room. A few guests have also had difficulties with the free Wi-Fi.
Though many guests recognize particular staff members for their professionalism, others have fallen short. Key issues include staff members working "out of uniform", indifferent or impolite customer service, and inconsistencies or oversights in housekeeping.
No, Holiday Inn Express & Suites Chesapeake, an IHG Hotel doesn’t offer pool areas.
No, Holiday Inn Express & Suites Chesapeake, an IHG Hotel doesn’t allow pets.
Yes, Holiday Inn Express & Suites Chesapeake, an IHG Hotel provides Accessible parking for guests.
Check-in at Holiday Inn Express & Suites Chesapeake, an IHG Hotel is available from: . Check-out time is by .
Holiday Inn Express & Suites Chesapeake, an IHG Hotel is located in 2436 Gum Road, 23321, Chesapeake, USA.
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