Holiday Inn Express Memphis Medical Center - Midtown, an IHG Hotel (Memphis, USA)

Guests found the staff to be welcoming and ready to meet their needs as much as possible. The service they got when staying here often was a big influence on their overall stays in the area, and made them want to return here.

In addition to a complimentary breakfast, you can chow down on free popcorn and cookies in the evening. Guests were surprised at the amount of food they were able to get for no charge and appreciated that the hotel provided it.

When staying here, you'll find there are restaurants and pharmacies accessible within walking distance. Furthermore, it's easy to get to many of the area's famous sites, including Graceland, via a short drive. Thanks to the numerous things to do around the property, it should be simple to make the most of your time.

There were numerous comments that the hotel looks very worn and a little outdated. Also, the bathrooms were most in need of attention, with some guests mentioning mold problems. However, the property's management has said renovations are ongoing, so these issues should be getting better or becoming eliminated.

Guests often said their rooms smelled smoky or musty. This usually wasn't too bothersome for most guests, but it was noticeable enough where guests frequently felt it relevant to bring up in their reviews. They also mentioned the housekeepers spray air freshener, which may help.

Many guests expressed the opinion that the prices they paid were too steep for the amenities offered. Furthermore, some guests said they were charged higher-than expected rates. However, the latter problem may be resolved soon because the aforementioned updates will include more amenities.