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    Holiday Inn Express London - ExCel, an IHG Hotel (London, United Kingdom)

    Holiday Inn Express London - ExCel, an IHG Hotel (London, United Kingdom)

    About Holiday Inn Express London - ExCel, an IHG Hotel

    Located in the heart of London's Docklands, and a mere five minutes away from the London City Airport, this contemporary 3-star hotel features stylish rooms in close proximity to the ExCel London. There are 204 rooms, all of which are non-smoking. Each room features a self-controlled air-conditioning and heating unit and free Wi-Fi. There are also family rooms available and can accommodate families travelling with children 19 and under, who stay for free. Holiday Inn Express London - ExCeL offers many convenient facilities such meeting rooms that host up to 50 people, equipped Business Centres, public parking at an extra charge and daily maid service. A complimentary breakfast with a range of delicious items is served daily between 6:00 am and 10:00 am. There is a restaurant on-site that serves evening meals and a lounge where guests can unwind over a glass of specially selected wine. Canary Wharf, Royal Albert Dock and the O2 Arena are attractions located near the Holiday Inn Express London - ExCeL.

    Top amenities

    • WiFi in lobby
    • A/C
    • Restaurant

    Rating overview

    8.3
    trivago Rating Index® based on 12735  reviews from:
    • LocationGood  7.7 / 10
    • RoomsVery good  8.1 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    A nice bar service.

    Guests state that this hotel has a nice bar service filled with variety and is open late into the night. This made it easier on late arrivals as they could unwind with a drink before settling in for the night.

    positive:

    A warm and welcoming staff.

    Guests state that the staff at this hotel is warm and friendly. They will offer suggestions on what to see and do in ExCel convention center, and what recommend attractions you might enjoy seeing while staying in London. They will also provide you with directions if you feel a bit lost in the big city of London.

    positive:

    Close to major transit.

    Guests mention that they are very happy about the location of this hotel and how it is very close to the DLR. (Docklands Light Railway, which serves the Docklands area of London) This will get you around the area and to nearby towns in a short period of time.

    Negative Reviews

    negative:

    A poor and limited breakfast service.

    Guests mention that the breakfast service at this hotel is very limited. It starts very early every morning, at 6am and many guests arrived at 7am only to find out there wasn't specific items like eggs and muffins left. They found that this is a very early breakfast service in comparison to other London hotels.

    negative:

    Smelly towels.

    Guests mention that the linens and towels at this hotel are not in good shape and that they have this longlasting smelly odor. These guests were disgusted by this and felt the housekeeping staff should be more on top of things where fresh towels and linens are concerned.

    negative:

    Too expensive.

    Guests state that this property is too expensive with regards to the service and amenities you receive with your room rate. They feel it should be much cheaper than other three-star hotels in London as it is also quite far from restaurants and bars.

    All amenities

    Property amenities
    1. Café
    2. Non-smoking rooms
    3. Restaurant
    4. Snack bar
    5. Free WiFi (public areas)
    6. Housekeeping
    7. Free WiFi
    8. Breakfast
    9. Regular disinfection
    10. Hand sanitizer provided
    11. Masks provided
    12. Safe distance
    13. Response protocol
    14. Online check-in/check-out
    15. New safety protocols
    16. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Air conditioning
    9. Desk
    10. Telephone
    11. Safe
    12. Cable TV
    13. Coffee machine
    Theme / Type
    1. Convention hotel
    2. Eco-friendly hotel
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    1018 Dockside Road,  E16 2FQ,  London,  United Kingdom
    Telephone: +44 2030965888 | 

    Frequently Asked Questions about Holiday Inn Express London - ExCel, an IHG Hotel

    • Is there a pool area at Holiday Inn Express London - ExCel, an IHG Hotel?

      No, Holiday Inn Express London - ExCel, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Express London - ExCel, an IHG Hotel?

      No, Holiday Inn Express London - ExCel, an IHG Hotel doesn’t allow pets.

    • Is parking available at Holiday Inn Express London - ExCel, an IHG Hotel?

      Yes, Holiday Inn Express London - ExCel, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Express London - ExCel, an IHG Hotel?

      Check-in at Holiday Inn Express London - ExCel, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Express London - ExCel, an IHG Hotel located?

      Holiday Inn Express London - ExCel, an IHG Hotel is located in 1018 Dockside Road, E16 2FQ, London, United Kingdom.

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