Positive Reviews
positive:
Clean and comfortable rooms.
Overall, this hotel seems to be well-maintained, with modern decor and furniture, as well as plenty of space. Guests praise the levels of comfort, so you should enjoy a sound sleep. With comfy chairs and work desks, the rooms are multipurpose and many have multiple beds so you can fit the whole family in.
positive:
Enjoy a varied, full breakfast.
Kids will love the pancake machine, while you can tuck into a feast of eggs and sausages or biscuits and gravy, alongside other options like fresh pastry items, plus limitless free tea and coffee. You can also enjoy free cookies in the afternoons.
positive:
Fast, free Wi-Fi.
A perennial problem for frequent travelers is the oft-promised free Wi-Fi turning out to be utterly unreliable. If that's one of your bugbears, then you'll love the Wi-Fi at Holiday Inn Express Hotel & Suites Port Richey. Guests say it's fast and reliable, so getting online is stress-free.
Negative Reviews
negative:
The service isn't 100% perfect.
While many members of staff seem to be helpful and professional, numerous guests have reported less than perfect service, whether it's having to wait at the front desk to be attended to, or getting prompt housekeeping service if you request extra items.
negative:
Prices can be a bit steep.
Not all guests feel that this hotel offers value for money, and particularly if you're visiting in high season, you may find prices a little steep. Sure, the rooms are perfectly decent, but it's not high-class luxury, and the price doesn't always reflect this. It's not the cheapest area, though, so bargains are thin on the ground in general.
negative:
The local area lacks atmosphere.
The location is convenient for motorists, located along Highway 19, and there are conveniences like shops and restaurants nearby, but guests who are looking for a little more in the way of attractions and atmosphere have been disappointed - the nearest beach is an hour away, and it's a little way out of Port Richey.