Holiday Inn Express Hotel & Suites Pasadena-Colorado Boulevard, an IHG Hotel (Pasadena, USA)

Guests tend to be pleasantly surprised by the standard of the rooms, often describing the accommodation as modern, clean, and far more upscale than they expected. The view isn't typically anything to get excited about, but the quality of the rooms more than makes up for this. Recent renovations seem to have left this hotel in great shape. .

Most reviews suggest that the hotel's buffet breakfast is of a good standard. Guests comment favorably about the quality of the food and the choice of items available. Plus, there are few comments that suggest that you'll find the breakfast area anything less than inviting. The coffee is good too! .

The customer service attracts positive feedback, with many guests describing how they received an exceptionally friendly welcome complete with the offer of free bottled water. Guests who encountered small issues were pleased with the speed at which these were addressed and resolved. .

Although guests find the location of the hotel is convenient to visit downtown Pasadena and area attractions, its location alongside Interstate 210 does mean that there is some traffic noise to contend with. That said, few guests found it excessive, so it seems that the property is fairly well soundproofed. .

Guests occasionally mention that their room smelled strongly of perfume. This seems to be down to some overzealous cleaning from the housekeeping team. While their attention to detail is commendable, at least a few guests found the smell was overpowering and requested a room change. .

Several guests mention the lack of mini-fridges in the hotel rooms. This was considered a big flaw by some as it meant they couldn't keep drinks cool and, in some cases, couldn't store medications at the correct temperature. .