Top-class customer service
It seems that everyone from the front desk agents to the breakfast organizers are on the same page when it comes to customer service at this hotel, i.e. get it done and do it well. Energetic and engaging; top marks here.
In a commercial area close to I-80, the Holiday Inn Express & Suites Lincoln Airport hotel is just over a mile away from the main terminal building. A fitness center and a pool compliment this plain yet modern two-star hotel’s handy location. Light and airy accommodations with contemporary décor feature desks, coffee-makers and flat-screen TVs. Microwaves and mini-fridges are also included. Some rooms have pull-out sofas. Guests can work up a sweat in a 24-hour fitness center and enjoy a dip in the indoor pool. There’s also a business center and a coin-operated laundry facility. Wi-Fi and parking are both free. A complimentary continental breakfast is provided daily in a functional dining area, and free cocktails and appetizers are served at evening receptions every Monday through Thursday. A selection of bakeries, restaurants and fast-food outlets lie within an easy walk. The Holiday Inn Express & Suites Lincoln Airport hotel is a ten-minute drive from the University of Nebraska-Lincoln main campus.
It seems that everyone from the front desk agents to the breakfast organizers are on the same page when it comes to customer service at this hotel, i.e. get it done and do it well. Energetic and engaging; top marks here.
Unlike many other two-star properties, this hotel ensures its breakfast offerings are always served fresh and warm. Better still, they make the effort to provide things people actually want to eat (the cinnamon rolls, omelettes and turkey sausage are particular highlights).
It’s not every hotel in this price range that is happy to run nice little reception socials four evenings a week. A very nice -- and genuinely welcoming -- touch.
Many visitors have drawn attention to the rather disappointing state of the bathrooms in some of the guest rooms. Poor showers and distorted tiles and surrounds have been the chief complaints.
If you’re fit and able then you may find it preferable to take the stairs if you’re allocated an accommodation on one of the upper floors. Why? Because the this property only has one elevator and it’s not just slow, it’s painfully slow.
If you’re fortunate enough to be allocated a room with a decent bathroom and aren’t too fussed about taking the stairs then it’s probably the case that you’ll enjoy your stay here as it must be said this hotel, on the whole, is actually pretty adept at delivering positive vacation experiences.
No, Holiday Inn Express Hotel and Suites Lincoln Airport, an IHG Hotel doesn’t offer pool areas.
Yes, Holiday Inn Express Hotel and Suites Lincoln Airport, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Holiday Inn Express Hotel and Suites Lincoln Airport, an IHG Hotel provides Accessible parking for guests.
Holiday Inn Express Hotel and Suites Lincoln Airport, an IHG Hotel is located in 1101 West Commerce Way, 68521, Lincoln, USA.
Holiday Inn Express Hotel and Suites Lincoln Airport, an IHG Hotel Nearby attractions include University of Nebraska State Museum, Haymarket, Lincoln Airport, Memorial Stadium, Nebraska State Capitol, Strategic Air and Space Museum.
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