Holiday Inn Express Charleston-Civic Center, an IHG Hotel (Charleston, USA)

Guests remarked that they like where the hotel is situated. It's not far from shopping, restaurants and the Civic Center. So if you're looking for a place where you can pick up a few items or grab some grub, guests remarked this is a great location for Charleston, West Virginia.

The majority of guests mentioned that they had pleasurable interactions with the hotel staff at this hotel. If you're looking for a well-informed staff that seems to take great pride in helping their visitors, some travelers cited this is a solid hotel.

Guests mentioned that, along with comfortable rooms, this hotel also offers bonuses that may not be found at other locations. In particular they cited the complimentary breakfast and the airport shuttle as being too extras that really came in handy.

The majority of guests felt that this location was rather cleanly. However, some folks mentioned that there are some areas that seem to be missed during their stay. Others cited some rooms have a musty odor and that the good deep cleaning could be in order.

Some visitors mentioned that they were able to hear their neighbors, particularly when those neighbors are being exceptionally loud. For the majority of guests though, sounds were not an issue at this hotel.

Although there is a coffee maker in the standard rooms, others mentioned that they would appreciate having a mini fridge or microwave. Overall though, most guests didn't seem to mind since these amenities are available in the suite rooms.