Hilton Sedona Resort at Bell Rock (Sedona, USA)

Guests are often impressed by the well-equipped rooms. They like the inviting gas fire and comfortable seating area and having the self-catering option of the microwaves, mini fridges and wet bar. Many travelers notice a particularly high standard of housekeeping in rooms.

The pool facilities at the resort include a 25-metre outdoor lap pool and a two-tiered pool with waterfall, both of which are frequently described by guests as very clean and safe. Those who stayed in warmer months enjoyed drinks and snacks from the pool side bar.

Guests who book rooms with views over Bell Rock never tire of gazing at its fiery red face. Travelers love to spend sunsets on their balcony or patio in hope of capturing the dramatic red rock formations at the most magical time of the day. Desert trails from the resort are available for walkers.

The hotel's relaxed policy towards guests with pets, specifically dogs, has caused minor discomfort for some allergic guests who notice traces of pet-friendliness in rooms. They suggested these rooms might be better kept solely for guests with furry companions, to avoid sniffling guests, or worse.

Although many travellers had a positive encounter with staff, quite a few still had reason to gripe about the level of service provided by the team at this resort. Staffs' attitude and lack of enthusiasm towards their work tasks and also towards guests is a returning theme.

The standard of breakfast is a common thread in guest reviews. Travellers found it high on price and comparatively low in quality. Hot food and drinks served cold, bland tasting dishes and staff mixing-up and forgetting guests' orders and are also mentioned.