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    Hides Hotel (Cairns, Australia)

    Hides Hotel (Cairns, Australia)

    About Hides Hotel

    Hides offers simple accommodation in the centre of Cairns, offering visitors a high quality and convenient option for their stay in Tropical North Queensland. Every room is fitted with air-conditioning and contains a small fridge and TV. Private or shared bathroom options are available, free toiletries, hairdryers and ironing facilities are available upon request. The twenty-four hour front desk can assist with tour and ticket bookings, plus also offer luggage storage and a laundry service. Parking is available with a reservation, plus there are communal seating areas on the large balcony. A free breakfast is included for all guests, served in the form of a buffet each morning. Several restaurants and cafés are within a few minutes walk of the property. The Esplanade is just five minutes walk from Hides , whilst Cairns international and domestic Airports are only a ten minute drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C

    Rating overview

    6.9
    trivago Rating Index® based on 6188  reviews from:
    • Hotels.com(7.0/10)
    • LocationExcellent  8.8 / 10
    • RoomsOkay  6.8 / 10
    • ServiceGood  7.6 / 10

    Positive Reviews

    positive:

    Central location

    The property is located in the central downtown of Cairns and is consequently within walking distance of multiple attractions, shops and restaurants. Public transport links are also close by and therefore the location is felt to be one of the best attributes of the hotel and rated highly by dozens of guests.

    positive:

    Complimentary breakfast

    A multitude of guests praise the complimentary breakfast provided by the hotel each morning. This addition is greatly appreciated by many guests who suggest it is a great way to start the day and adds to the welcoming nature of the property.

    positive:

    Pleasant and helpful staff

    Staff of this hotel are consistently rated at a good level, with many guests commenting on their friendly and helpful nature. Reviews state the staff to be flexible and accommodating with issues that arise and this is appreciated by guests.


    Negative Reviews

    negative:

    No free Wi-Fi offered

    There is Wi-Fi available in-house however there is a significant charge for the service. Guests feel that the price paid for the property should warrant free Wi-Fi and thus believe it is poor customer service to charge for this amenity.

    negative:

    External noise

    Being situated in the centre of the city results in a considerable amount of noise pollution from varying factors. Guests mention the traffic noise to be irritating during the peak hours, plus there are also many bars, clubs and restaurants in close proximity which produce disruptive noise during the night time.

    negative:

    Basic and poor conditioned facilities

    Rooms of the hotel are described as very basic and there are regular reports of damaged and poorly conditioned facilities. Guests feel the rooms are in much need of a refit, plus the swimming pool receives criticism for being in the underground garage.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Lift
    3. Parking
    4. Conference rooms
    5. Non-smoking rooms
    6. PC with internet
    7. Snack bar
    8. Towels at the pool
    9. Laundry service
    10. WiFi in public areas
    11. Free WiFi (public areas)
    12. Late check out
    13. Housekeeping
    14. Free WiFi
    15. Breakfast
    16. Hand sanitizer provided
    17. Masks provided
    18. Safe distance
    19. Response protocol
    20. New safety protocols
    21. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Room amenities
    1. Balcony
    2. Shower
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Air conditioning
    7. Cosmetic mirror
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Fan
    15. Free WiFi (rooms)
    16. Coffee machine
    Accessibility
    1. Accessible hotel
    2. Accessible parking

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 10:00

    Contact

    87 Lake Street,  4870,  Cairns,  Australia
    Telephone: +61 740511266 | Fax: +61 740312276 | 

    Frequently Asked Questions about Hides Hotel

    • Is there a pool area at Hides Hotel?

      No, Hides Hotel doesn’t offer pool areas.

    • Are pets allowed at Hides Hotel?

      No, Hides Hotel doesn’t allow pets.

    • Is parking available at Hides Hotel?

      Yes, Hides Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hides Hotel?

      Check-in at Hides Hotel is available from: . Check-out time is by .

    • Where is Hides Hotel located?

      Hides Hotel is located in 87 Lake Street, 4870, Cairns, Australia.

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