Positive Reviews
positive:
Good, convenient location.
Guests comment on how well located the hotel is, just a few minutes walk from Earls Court underground station, and a short distance from Piccadilly Circus. Guests comment that there are plenty of reasonably-priced places to eat in the area.
positive:
Clean, comfortable rooms.
A number of guests describe the bedrooms and bathrooms as clean and comfortable. Rooms seem to be well-maintained to a high standard, with any issues reported by guests seeming to be taken care of instantly.
positive:
Good value for money.
Guests comment on the good value for money found here. The location is excellent, with the hotel serving perfectly as a base for guests wishing to explore the city. Guests comment that, given the centrality of the location, the price is low.
Negative Reviews
negative:
Miserable staff don’t smile.
A number of guests comment on miserable, grumpy members of staff, many of them commenting that staff don’t seem to smile under any circumstances.
negative:
Very small bedrooms.
Reviews describe bedrooms as very small. Bathrooms are also reportedly tiny, creating a feeling of claustrophobia. Some drains are reportedly smelly, and small bathrooms seem to perpetuate the problem.
negative:
Lots of noise from the street outside.
A couple of reviews comment on noise from the street outside, particularly for those rooms facing the front of the hotel. However, most guests comment that the noise does not cause disturbance.