Positive Reviews
positive:
Courteous and Professional Staff.
Hotel personnel place hospitality above all else when tending to the concerns and requests of their visitors. Whether you're enjoying a home-cooked, traditional meal at Anton's Bistro, sipping on a champagne or lager in the bar, or conversing with reception upon arrival, you are guaranteed exceptional accommodation.
positive:
Delectable Dishes.
The Crown at Wells features on-site, traditional English dining. When guests enter Anton's Bistro, adjoining the lobby, they are welcomed by a comfortable and uniquely furnished atmosphere. Serving home-cooked dishes, lunch and evening menus never fail to impress, as ingredients are gathered from local suppliers.
positive:
In The Centre of Wells' City Attractions.
The area surrounding The Crown at Wells abounds with various theatres, cafes, and museums—all within walking distance of the property. Easy access to train and bus depots allows for a short, hassle-free commute to the surrounding attractions and neighboring cities.
Negative Reviews
negative:
Untimely Restaurant Service.
While home-cooked, traditional meals are served from midday into the evening at Anton’s Bistro, some visitors have expressed their disappointment with the untimely restaurant service. Previous reports have indicated guests waiting upward of thirty-minutes for the arrival of their order.
negative:
Parking Can Be Frustrating.
While The Crown at Wells provides guests with on-site parking, the car park tends to be a little crammed. The allotted parking area, when compared to the usual number of guests staying at one time, can be inadequate. Some visitors have been forced to seek off-site parking.
negative:
Late Noise May Detract From Sleep.
Those staying in rooms overlooking the yard and patio area should consider packing earplugs. Used as an overflow area for the bar, noise emitting from the yard can be heard from nearby rooms. Some guests have reported the commotion to exceed well past ten or eleven.