Positive Reviews
positive:
Very accommodating staff
Many positive reviews include a thank you to the staff at this hotel. Guests felt welcomed as soon as they set foot on the premises, and their needs were met every step of the way. Those who arrived late had no problem getting into their rooms.
positive:
Restaurant downstairs
Guests who spent their days exploring the nearby area were happy to be able to eat dinner on the premises. The inn doubles as a pizza restaurant, and according to many satisfied reviews, the food is solid. Breakfast also earned high marks from many guests.
positive:
Location, location, location
Many travelers stay in Keystone to see the nearby attractions, and the Roosevelt Inn's location proved highly accessible for many of them. Positive reviews often list the inn's location as a huge plus, and guests had no trouble seeing all that they wanted to without sitting in the car for too long.
Negative Reviews
negative:
Pool could be bigger
Many guests said that the hotel's pool left much wanting in the way of size. They were disappointed to check in and find that they could not do much more than walk around in the water. And, it is closed during fall, winter, and part of spring, causing frustration for many guests.
negative:
Older building
The hotel aims at keeping a Roosevelt theme in its decor, but to some guests, this theme is a bit dated. They said that many aspects of their accommodation, ranging from the carpets to desks and drawers, could have used a serious update.
negative:
Rooms could have been cleaner
Disappointed guests often had issues with the hotel's sanitary standards. They said that upon arriving, they were upset by everything from mold on bathroom tiles, to stains on sheets. Many were not impressed by the efforts of the maintenance staff in between the nights of their stay, either.