Guesthouse Quality Inn Buffalo Airport (Buffalo, USA)

Past guests were very happy with the service at this hotel, with many reviewers saying the staff are friendly and polite. Several commenting on the staff overseeing the complimentary hot breakfast in particular.

The majority of reviewers mention the location of the hotel as one of its pros. The airport is right across from the hotel while the city center is reportedly an easy 15 minutes away. There are therefore a mix of guests at the hotel, and the situation seems to be suitable for all.

Most guests agree that this hotel is good value for money, with its convenient amenities and inclusions such as the breakfast and an airport shuttle, the ideal location, and the standard of rooms. Even those who found fault in their stay comment on the price and say that would help persuade them to stay again.

There are many complaints about the Wi-Fi at this hotel. Most guests who comment on it found they were unable to connect at all, and in many instances the staff were reportedly unhelpful when the issue was relayed to them.

Some guests were displeased with the service they received during their stay at this hotel, particularly at the reception desk.

Though there are many positive reviews of the hotel's state of cleanliness, there are a number of past guests that had issues with the level of cleanliness here. The concerns were mainly regarding their rooms rather than the establishment as a whole.