Positive Reviews
positive:
Comfortable rooms
Although guests highlight some minor issues with the rooms, on the whole, the accommodation here is found to be comfortable. The rooms are found to be reasonably clean with a decent selection of amenities. The beds are typically described as comfortable and very few guests mention any problems with the Wi-Fi.
positive:
Convenient location
Previous guests have tended to rate the location of this hotel highly. The property is easy to access from Routes 60 and 65 and within reasonable driving distance of the I-44. Guests also note that attractions, dining spots, and shopping are easily accessible.
positive:
Reasonable value for money
The room rates here are typically found to be reasonable, both for the standards on offer and in comparison to other hotels in the area. Guests have appreciated the various free perks, finding these offered additional savings during their stay.
Negative Reviews
negative:
Bathrooms could be cleaner
Although the rooms here are generally described as clean, the bathrooms are not always found to be of the same standard. The issues are relatively minor - such as poorly cleaned showers and stray hairs - but can be frustrating nonetheless.
negative:
Public areas could be improved
Guests find the hotel lobby is clean and modern but do note that the hallways could use some extra attention, particularly the carpets which are said to need a deep clean. Guests have also mentioned that the elevator is rather run down.
negative:
Cramped breakfast area
Previous guests have tended to enjoy breakfast here, finding the dining area clean and the breakfast staff attentive. That said, a fair number of guests have also mentioned that the dining area is small and can feel cramped during busier periods. Queues are possible.