Positive Reviews
positive:
Roadside location near dining was fairly quiet
Guests welcomed the way there were bus stops, filling stations, convenience stores and lots of places to eat in the area surrounding this motel in the northern suburbs of Springfield, Missouri. Lots of visitors remarked that they found the location quite quiet considering the proximity of the freeway. For drivers, the straightforward access to Interstate 44 made it quick and easy to get to downtown Springfield plus regional attractions, parks, universities, historic sites, golf courses and the airport. The free parking was another plus.
positive:
Updated rooms won praise
The new look rooms featuring vibrant decor and laminate flooring attracted praise from many travellers who said they were simple but more than sufficiently comfy, spacious and clean for a quick stay. Budget-minded travellers usually felt their stays represented reasonable value for money due to the normally competitive room rates for the area.
positive:
Customer service was good
Many reviewers said they experienced good customer service provided by friendly, obliging and welcoming personnel who also made check-in swift and easy. Animal owners were delighted with the pet-friendly policy.
Negative Reviews
negative:
No frills format had its critics
Malfunctioning air-conditioning, tired-looking beds and cigarette burns were among the maintenance issues described by guests in certain rooms. Cleanliness grumbles focussed on unsatisfactorily cleaned bedroom floors and bathrooms, stained bedding and stale smoky smells. Another inconvenience for several guests was that they were undersupplied with towels. Some critics wished there had been additional facilities and services offered like coffee-makers, fridges and breakfast.
negative:
Disapproval of Wi-Fi fees
It disappointed travellers that they were expected to pay a small extra fee for access to the Wi-Fi network.
negative:
Mild security concerns
Several reviewers occasionally wondered whether some of their fellow patrons were possibly up to no good because police patrols sometimes called at the property.