Positive Reviews
positive:
The location is excellent.
Not only is this hotel right on the beach, but it's also near several great attractions. Many guests found Kill Devil Hills to be a great, centralised leaping off point for exploring the Outer Banks, with the Northern beaches being about an hour one way a
positive:
Their breakfast will get you off to a good start.
Guests loved the breakfast at the Comfort Inn. They appreciated the number of tasty cooked items, like grits, waffles, and bacon. Many also commented that during busy times the staff was very good at keeping the buffet line well stocked.
positive:
The housekeeping department deserves some praise.
The number one word people used to describe their room was "clean". Many reviewers were impressed with how spotless the rooms were, especially given that it's an oceanfront hotel where sand is constantly being drug it.
Negative Reviews
negative:
The place could use a little more upkeep.
Many reviews complained of issues with the upkeep of the property. They mentioned peeling paint, leaking A/C units, and loose balcony rails, among other things. Most reviewers found their complaints promptly addressed.
negative:
The entrance is jerry-rigged for accessibility.
Older reviews complain of an excessively steep ramp from the lobby up to the first floor. The ramp has recently been replaced with an elevator. This leads guests to complain of a somewhat odd check in experience, having to take one elevator up just half a
negative:
Mold in the rooms?.
Several guests complained about a "moldy smell" in the rooms. It remains unclear if there was any actual mold, or if the smell was just the result of the proximity to the ocean. At any rate, guests did not feel things smelled as fresh as they could.