Grosvenor Hotel Rugby (Rugby, United Kingdom)

The location of this hotel in a residential area appealed to reviewers as the railway station plus Rugby town centre amenities, shopping and dining options were all within easy walking distance or a short bus ride away. Drivers welcomed the ample free on-

Guests frequently spoke highly of the friendly, helpful and welcoming personnel who were reportedly an asset to the hotel both on reception and in the restaurant-bar.

Diners said they enjoyed the food at the restaurant from tasty cooked breakfasts and afternoon teas to gourmet sandwiches and a wide range of international dishes including Asian curries. There was also praise for the pleasant and modernized surroundings

Although many guests said their rooms were comfortable and spacious, some critics claimed certain rooms would be enhanced by further updating to address maintenance issues like dated decor, weak water pressure, dim lighting, aging furniture and draughty w

Certain rooms were exposed to occasional street noise or sounds from adjacent rooms, which caused a nuisance for several light sleepers. There were also reports of smoky smells in some areas of the hotel.

There were claims that sometimes service slowed down or became a little chaotic in the restaurant during busy periods.