Grand La Villais Hotel and Villas (Bangli, Indonesia)

Several guests mentioned that the hotel was a little bit away from the main commercial and activity centers. They liked this since it resulted in a much more peaceful environment, and the restaurants and shops were in any event just a short walk away.

While there were one or two negative reviews, the vast majority of guests staying in one of the private villas available clearly loved their stay. While most conceded that they had some minor issues, and so did not justify a “five star” rating, they were nonetheless close to this rating. The private pools seemed to be the favorite feature, with guests being surprised by how big they were.

Again and again guests would mention how fantastic the staff were. While there was something of a language barrier, guests nonetheless found them to be friendly and very willing to go the extra mile to make sure their guests had everything needed to enjoy their vacation at every step of the way.

While certainly not something that affected most guests, a good number did say that they experienced problems with their air conditioning units. They either didn’t work at all, or properly, and guests needed to contact reception in order for them to be fixed.

An extraordinary number of guests complained that their bed sheets had noticeable stains. They didn’t feel like they had been properly laundered in the past, and at this point would probably need to be replaced.

Guests mentioned small maintenance issues with their rooms or villas that gave them the impression that management wasn’t paying attention to the details.