Positive Reviews
positive:
Great facilities
Guests tend to be pleased by both the choice and quality of facilities on offer at the Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch. The option to enjoy a round of golf, enjoy a pampering treatment in the spa, or squeeze in a workout leaves you with little time to feel bored.
positive:
Comfortable rooms
Reviews suggest that you'll find the rooms at this hotel offer a high standard of cleanliness and a good choice of amenities. The beds are often described as comfortable, and facilities such as the private balconies and kitchenettes are particularly appreciated.
positive:
Friendly and professional service
The staff at the hotel attract plentiful praise, with many guests finding the service was friendly and professional. Any requests or queries seem to be addressed promptly and to the satisfaction of guests. Plus, guests who were celebrating a special occasion were often surprised with a little treat.
Negative Reviews
negative:
Potential improvements to rooms
Although guests rate the rooms highly, a few suggestions are made concerning areas of potential improvement. More hanging space would have been beneficial to many guests. Plus, some reviews suggest that the balcony doors are not that easy to slide open and closed.
negative:
Restaurant patio near smoking area
Guests mention that the SWB restaurant has a lovely patio that is perfect for al fresco dining in the Arizona sunshine. Unfortunately, the smoking area is adjacent to the patio, so you may find yourself battling unwanted smoke smells.
negative:
Extra costs can be excessive
A stay at the Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch doesn't exactly come cheap but it's not just the room rates and resort fee you'll need to cover. Guests who dined at one of the hotel's restaurants or had a treatment at the spa often found the associated costs were excessive.