Positive Reviews
positive:
Well-preserved historical details.
The interior and exterior spaces of this property have been maintained throughout the years, leading to a polished and comfortable presentation that combines the best of historical and contemporary designs. The beautiful ironwork and columns of the building have been expertly renovated.
positive:
Highly practical placement.
Santo Domingo's incredible array of open markets, cultural heritage sites, and religious structures is on display with unprecedented access. Numerous sites are close enough to reach on foot, and you can venture to others using the provided shuttle lines or cab services.
positive:
Genuinely friendly staff members.
The staff members exude a sense of pride and kindness while they work, doing their best to accommodate your requests and any special circumstances you might encounter. They're always available for overnight desk calls or tourism guidance.
Negative Reviews
negative:
Incessant noise.
Falling asleep can be a real challenge in some rooms, due to the excessive movement, construction work, and traffic that travels up from the streets and between hotel rooms. The older design of the building, unfortunately, means that there's limited soundproofing capabilities.
negative:
Limited hot water.
In the evening hours, hot water is heavily restricted and often runs out before you can fully shower or prepare yourself for bed. The supply is often inconsistent and can feel erratic, which makes it difficult to predict the water temperature in any reliable fashion.
negative:
Mediocre breakfast selections.
The provided breakfast is a welcome touch, but it fails to capture the local cuisine and bold flavours of the Dominican Republic. The options are limited and often prepackaged, only including a small amount of fresh ingredients and traditional Latin American cuisine. Consider dining out at a nearby cafe.