About Gateway Hotel
Howard Johnson Plaza Yakima / Near Convention Center is a three-star family-friendly hotel featuring a 24-hour front desk, a seasonal outdoor pool and fitness facilities. The hotel is two miles away from the Central Washington State Fair.
Each of the 172 air conditioned rooms contains a refrigerator, coffee/tea making facilities, a microwave, an in-room safe and cable TV. The private bathrooms are fitted with a shower/tub combination and stocked with free
In addition to a spa tub, guests at Howard Johnson Plaza Yakima / Near Convention Center will have access to a business center, complimentary self-parking, laundry facilities and complimentary high-speed wireless Internet access. Members of staff are fluent in Spanish and English.
Guests are offered a complimentary continental breakfast every day. The onsite restaurant is open throughout the week and drinks are available at the bar.
The hotel is a seven-minute drive from River Ridge Golf Course and a 15-minute walk from Capitol Theater.
Positive Reviews
positive:
Very gracious and helpful staff
With their outstanding customer service expertise, the employees make guests feel right at home. They make every effort to answer guests’ questions as they solve any concerns they may have. The receptionists are especially gracious, standing by to lend a hand when needed.
positive:
Breakfast menu had plenty of options
The hotel provides both a hot and a cold breakfast selection. The daily continental breakfast is not only delicious, it also had great selection. Every guest was well accommodated as there was enough seating space. Guests seemed to really enjoy the meals in the hotel’s calm and pleasant atmosphere.
positive:
Comfortable beds to sleep in
Most of the guests were very pleased with the quality of the mattresses. To many, the mattresses and beds offered much comfort . The furniture was also tasteful and blended well with the theme of the hotel.
Negative Reviews
negative:
The hotel’s lift is tiny
The elevator can get crowded inside particularly when the hotel is full and busy. This is due to its small size. Groups of people can be seen waiting for the lift as they avoided the narrow stairs.
negative:
Inadequate sound protection in rooms
The hotel’s walls are somewhat thin and guests can easily hear everything outside their rooms. Noisy conversations and doors being slammed was a constant bother. The rooms on lower floors near the pool can get pretty noisy if the windows are left open.
negative:
Hotel’s interior quite dated
Many guests were of the view that the building was old and needed an upgrade. They felt that some interior areas were tired-looking and old. According to many, the hotel needs improvement in order to be better-looking.