Positive Reviews
positive:
A Feast for the Eyes
Guests hoping for spectacular views are enchanted by the situation of this hotel, overlooking the majestic mountain landscape of the Grand Teton National Park. Sunrise affords a particularly special scene, while stargazers are spoilt by the blanket of stars that sweeps overhead of a night.
positive:
Amazing Rooms Make for a Memorable Stay
Travelers are consistently won over by the opulent rooms and the facilities contained within. Flooded with natural light from large windows, the luxurious rooms also contain original fireplaces, king-size mattresses, spacious seating areas, and lavish bathrooms. After a long day on the slopes, you'll find it the perfect place to retire.
positive:
Superb Staff with an Amazing Attitude
Always available to assist you, attentive staff put your needs above all else. Both courteous and informative, personnel will do everything in their power to ensure you have a remarkable stay-from remembering your children's names to helping you organize an excursion, it seems nothing is too much to ask!
Negative Reviews
negative:
Wi-Fi Woes
Of the very few complaints levelled against this establishment, the majority are associated with Wi-Fi. Travelers wishing to connect on both a laptop and a smartphone have been shocked to find that charges are applied per device. Expensive connection costs are exacerbated by below-par service speeds in some areas.
negative:
Smell of Smoke in Non-Smoking Rooms
Very occasionally, guests in non-smoking rooms with open doors and windows have issue with cigarette smoke from adjacent rooms and balconies entering their living space. While this is only a minor inconvenience for some, those for whom it is a major problem will find staff willing to accommodate a room change.
negative:
Loud Music not to Everyone's Tastes
Some comments suggest that loud music from surrounding businesses has been enough to spoil some stays. Guests expecting to lounge by the pool in silence have had their serenity dashed by the dull thudding of electronica, which even manages to penetrate some rooms and cause an even greater headache.