Positive Reviews
positive:
Hotel and Casino
Guests loved the quiet and comfortable hotel accommodations, with comfortable beds. In addition, the onsite casino did not disappoint either, with over a thousand slot machines, video poker, and over 20 table games with competitive limits. The casino stays up to date with new and popular equipment.
positive:
Dining Delight
Make sure to try out the dining options onsite. Guests found the food to be quite tasty throughout all the cafes and restaurants. The buffet offers a good variety of choices, the dinner is top notch, and the snack bar is a perfect stop for a quick bite without lines.
positive:
Pleasant Personnel
The staff at Fitzgeralds Casino is genuinely welcoming, friendly and helpful. If you run into any problems, they will happily resolve it in an efficient manner. If you need good suggestions on where to go, don't hesitate to ask, as the staff is very knowledgeable about the area.
Negative Reviews
negative:
Renewal and Renovations
Some of the rooms show evident wear and tear and guests think renovations are due. Carpets should either be deep cleaned or replaced, the plumbing needs to be updated, all outlets need to be working, and the TVs in the standard rooms should be upgraded to a more modern option. In addition, some guests though the lobby was too dark and should be renovated for a better initial impression.
negative:
TV Troubles
In addition to the older TV models in the standard rooms, many guests have complained about the limited number of TV channels available and the poor TV reception.
negative:
No Issues Reported.
So far, no recent negative opinion has been expressed by guests about this hotel.