Positive Reviews
positive:
World class breakfast
Very seldom is there a bad thing said about the breakfast at this hotel. Guests enjoy not only the convenience of on-site dining but take delight in the breakfast food itself. A range of items are offered and guests are served quality meals daily which has been more than satisfying in most cases.
positive:
Great value for money
For what guests have received when staying at this hotel, they have been more than happy with the price. Although the definition of 'cheap' is subjective, several guests have made mention of the excellent price in relation to what is offered at the Duke's Head. Guests do not feel as though they have been short-changed when leaving this hotel.
positive:
Conveniently located
Several reviews express guests' appreciation for the location of this hotel. Being just minutes from the Wallington train station, guests enjoy easy access to a host of attractions. Also within walking distance of this hotel is central Croydon providing a host of entertainment areas.
Negative Reviews
negative:
Bathrooms could do with some attention
Reviews suggest that the bathrooms at this hotel are not always in a suitable state to accommodate guests. Although it hasn't always been despicable, some guests simply believe that some maintenance, and possibly refurbishment, would go a long way.
negative:
Air-conditioning units can be a bit bothersome
Although a luxury, some guests have struggled to ignore the sounds from the air-conditioning units in guest rooms. This was never anything overwhelming. However, this has been something that some guests have found difficult to ignore.
negative:
Dinner dining can sometimes disappoint
Guests have complemented this hotel on its food options available. However, there have been several reviews that believe the on-site restaurant, insofar as the evening dining is concerned, leaves a little something to be desired.