Divi Aruba Phoenix Beach Resort (Palm Beach, Aruba)

The villas at Divi Aruba Phoenix Beach Resort have recently been renovated to feature updated, modern decor. Guests also reported that the rooms are quite large, they are cleaned every day, the beds are very comfortable and the rooms are well-stocked with lots of amenities to ensure comfort and enjoyment.

Guests reported that while the resort feels like it's in the middle of nowhere and is its own tropical paradise, in reality, it is very centrally-located in an area that is quiet but still close to fantastic restaurants and lively nightlife. .

The views around the resort, especially from the villa balconies, are spectacular. Guests reported they could see the ocean, the beach and the most amazing sunrises all from the comfort of their private villas.

Staff members at Divi Aruba Phoenix Beach resort only do what is absolutely required of them and they are never in any hurry to get things done. Guests reported that rooms are not ready at check-in time, cleaning staff do a poor job of cleaning the rooms and staff generally don't seem to enjoy interacting with guests.

Guests reported that there is a lot of noise around the resort. This noise comes from various sources including loud dishwasher and washing machines in the rooms and loud music coming from both inside the resort and outside. .

Guests reported that the facilities at this hotel are not well-maintained and fully-functional. The Wi-Fi hardly ever works, the elevators are very slow, the beach area is dirty and unkempt and some of the gym equipment is broken. Guests also reported that there are not enough beach chairs and there is nowhere to store luggage upon arrival.