Positive Reviews
positive:
Expect a grand welcome
Step out of the cab or your car and the delightful door attendants will welcome you and assist you with your bags. Moreover, check-in is done in a breeze. The front desk staff has the initiative of asking your preferences and makes sure that all of these are met. In addition, the employees remember your name so you feel like a VIP.
positive:
Regular entertainment is offered
The Ritz Carlton Aruba never runs out of activities that will take your fancy. There is a casino with many tables and games. The workers are all professionals who cater to your requests promptly. In addition, live music can be heard at the pool each day.
positive:
Tranquil environment guarantees a great sleep
You can never go wrong in choosing a hotel facing a majestic beach. The property is isolated enough to shield you from the traffic, yet near to tourist spots. Moreover, the beds and pillows are heavenly which means that you can sleep without disturbance.
Negative Reviews
negative:
Hotel needs to impose policies strictly
The hotel endorses itself as a non-smoking establishment but you can spot some guests smoking near the pool area. They are supposed to pay a fine but some members of the staff don't see them. If you see anyone smoking, report it to the manager directly.
negative:
No movies/DVD rentals available
The hotel does not offer DVD rentals. However, this is not a big deal since you will surely spend most of your time outside the room.
negative:
Sky-high rates
This five-star hotel is no joke when it comes to the price. However, you get what you pay for. Thus, you are assured of a glamorous experience. Moreover, The Ritz Carlton Aruba continues to prove for many years that it is worthy of every penny you give.