Delta Hotels by Marriott Kalamazoo Conference Center (Kalamazoo, USA)

Many guests say that the customer service is professional, and add that the front desk clerks are friendly. Others like that the check-in is fast, and note that some members of the staff car arrange car transportation and book dinner reservations.

Most guests comment that the onsite restaurant serves delicious American specialties, including steaks and burgers. Others mention that the waiters are attentive, and say that guests can order food from the restaurant through room service.

Many guests appreciate the complimentary Wi-Fi access in rooms, and note that the connection is steady and does not disconnect. Others say that the Internet in the business center and near the lobby is fast.

Several guests report that the rooms are small with lumpy pillows and stained furniture, and are quick to add that the beds are not comfortable. Others comment that there is inadequate lighting in bathrooms, and point out that the tub/shower floor is slippery because of the worn out surface.

Some guests say that the poolside rooms are noisy, due to the fact that many guests socialize near the pool in the evenings. Others cite that there is noise coming from the nearby freeway and suggest that light sleepers pack a pair of earplugs.

Several guests report that the indoor pool looks outdated and the water temperature is too cold. Others comment that usually there are no towels near the pool area, and add that the staff in charge of the pool is not very attentive.