About Delta Hotels by Marriott Kalamazoo Conference Center
Conveniently located right off Interstate 94 and near Western Michigan University, Holiday Inn Kalamazoo-W W Michigan Univ is a smoke-free hotel that offers stylish accommodations with a free shuttle service to and from Kalamazoo-Battle Creek International Airport.
All rooms are equipped with a coffee/tea maker, iron/ironing board, 32-inch flat panel TV, and a work desk. Free Wi-Fi access is provided in each room. Other amenities include a separate hanging closet and a hairdryer. Room service is available.
Holiday Inn Kalamazoo-W W Michigan Univ features a business center, indoor pool, dry cleaning/laundry service, ATM/cash machine, and a fitness center. Free Wi-Fi is available in public areas. Onsite self-parking is complimentary. This property also includes daily housekeeping, arcade/game room, and safety deposit box at the front desk.
The onsite restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the lounge/bar.
Nearby attractions include Kalamazoo Valley Museum, Miller Auditorium, Kalamazoo Air Zoo, and Gilmore Car Museum.
Positive Reviews
positive:
Accommodating staff
Many guests say that the customer service is professional, and add that the front desk clerks are friendly. Others like that the check-in is fast, and note that some members of the staff car arrange car transportation and book dinner reservations.
positive:
Fantastic onsite restaurant
Most guests comment that the onsite restaurant serves delicious American specialties, including steaks and burgers. Others mention that the waiters are attentive, and say that guests can order food from the restaurant through room service.
positive:
Fast Wi-Fi
Many guests appreciate the complimentary Wi-Fi access in rooms, and note that the connection is steady and does not disconnect. Others say that the Internet in the business center and near the lobby is fast.
Negative Reviews
negative:
Average rooms
Several guests report that the rooms are small with lumpy pillows and stained furniture, and are quick to add that the beds are not comfortable. Others comment that there is inadequate lighting in bathrooms, and point out that the tub/shower floor is slippery because of the worn out surface.
negative:
Noise from the pool area
Some guests say that the poolside rooms are noisy, due to the fact that many guests socialize near the pool in the evenings. Others cite that there is noise coming from the nearby freeway and suggest that light sleepers pack a pair of earplugs.
negative:
Pool needs attention
Several guests report that the indoor pool looks outdated and the water temperature is too cold. Others comment that usually there are no towels near the pool area, and add that the staff in charge of the pool is not very attentive.