Positive Reviews
positive:
Friendly, hardworking staff.
You'll enjoy a friendly welcome and personalised service at this hotel. Guests shower compliments on the staff, saying that they work hard to create a pleasant, friendly atmosphere, and are always keen to help with any requests, as well as being knowledgeable about Melbourne.
positive:
Close to central Melbourne.
Guests like the location, because as well as being close enough to walk into the heart of the city, it’s a relatively quiet neighbourhood, with little traffic noise to disturb you after dark. You’ll also find eateries and shops right on the doorstep.
positive:
Spacious, modern rooms.
The rooms are spacious and modern, according to guests, so you’ll feel right at home from the moment you check in. The range of amenities, including free, reliable WiFi, add to the convenience, and you’ll have plenty of space to unpack and relax in.
Negative Reviews
negative:
Bathrooms need updating.
Guests say that the bathrooms aren’t up to the standard of the main rooms, and are in need of upgrading. You might find things like cracked tiles or old, discoloured bathroom units – a bit of a let-down when the bedrooms and suites are much more contemporary.
negative:
Noise from the corridor.
The complex can be a bit noisy with slamming doors and
people talking in the corridors – guests say that the walls are thin, so you
can hear quite a lot of what goes on outside the door. If you have
inconsiderate neighbours, this can be an annoyance.
negative:
Limited parking.
The onsite parking is very limited, according to guests, who say that the spaces are few and very small, so if you happen to arrive at a busy period or you have a large car, then you’ll encounter problems. There is alternative parking nearby, but charges are imposed there.