Positive Reviews
positive:
Ultra-comfortable Beds for Great Rest
Guests rave about the comfort of the beds at this hotel. Coupled with the cosy bedding, you are sure to get a great night's rest. The rooms are ultra-modern with large windows and excellent lighting throughout the room. The under-bed lighting is perfect for someone who needs a little extra light.
positive:
Vibrant City Location
This hotel is in a great location for exploring all of the up and coming city of Grand Rapids. Many venues are nearby, like DeVos Center and Van Andel Arena. You're also close to the best restaurants, cafes, and bars in town. Guests say to be sure to take a trip to Founders Brewing Company about 15 minutes away.
positive:
Special Touches Lend Bit of Class
Guests are delightfully surprised that you are able to have fresh coffee in a carafe delivered directly to your room each morning. Combined with the fresh fruit, homemade granola, and bottles of water provided on arrival, these special touches are enough to keep you coming back for more.
Negative Reviews
negative:
Difficult to Locate Parking
Guests report that it's quite difficult to find the parking structure for this hotel. It's located behind the hotel and you have to navigate a few one-way streets to access it. The signage isn't properly placed and guests find themselves driving around for quite some time looking for it.
negative:
Thin Walls Lead to Noise Issues
This hotel is a converted commercial building, and the walls are quite thin. You can hear other guests in the halls, conversations in rooms near you, plumbing noises, and more. Earplugs are a must have when staying at this hotel.
negative:
Bathroom Privacy Lacking
This hotel has many modern touches, but guests seem confused by the sliding glass door to the bathroom. It offers little privacy if more than one guest is staying in the same room.