City Hotel Shanghai (Shanghai, China)

You will find that the rooms are nice and clean, being well looked after during your stay by the maid service. They are very comfortable too, with guests saying they have good beds and pillows. In short, rooms include all the amenities you need to have a good stay.

Staff are very polite and helpful. They are happy to answer any questions, such as when asked to give directions to get around the city and even translate into the local language. When guests have needed to ask for any assistance or make requests they have been very obliging.

Guests enjoy using the facilities available at the City Club. You can take a refreshing dip in the pool, use the good equipment provided in the gym or just relax in the sauna. Guests say that everything is modern and well maintained.

While many guests say that they like the location of the hotel and find places to eat only a short walk away, it was too far from the subway station for others who found the 15-minute walk inconvenient.

You might find that the hotel's look and feel would be improved if the decoration was refreshed in places. Some guests said that their rooms looked a shade tired and a bit outdated.

While guests are happy with breakfast overall, and appreciative of the ‘Western' options that are available, they say space is limited for the number of guests who want to eat. Tables which are free may have dirty things on as staff are slow the clear the tables who have finished.