Positive Reviews
positive:
Several great amenities
Guests pointed out that the hotel offered some wonderful amenities for added comfort and convenience, which include a lovely pool, a gazebo, barbecue grills with ample seating, the Candlewood Cupboard for snacks and last-minute items and a local area shuttle that will drive you to nearby shops and restaurants and even pick you up again.
positive:
Convenient location.
The hotel is conveniently located for business and leisure travelers, as you can reach it within four minutes from the airport. It is also close to plenty of shopping and dining opportunities, only ten miles from downtown Savannah's historic Riverfront and less than an hour's drive from Hilton Head Island's beautiful beaches.
positive:
Professional staff
Guests reported that the entire staff was friendly, attentive and helpful and tried to accommodate special requests as quickly as possible.
Negative Reviews
negative:
Housekeeping services somewhat lacking
As several guests pointed out, the floors were dirty and could stand a serious cleaning, the lampshades were dusty and the rooms did not appear to be completely clean overall. A few guests even voiced their concern that the rooms they occupied had not been cleaned in-between guests at all or only very superficially, as they found leftover food, clothing and trash. Some of the guests noted that their rooms further lacked clean towels and toiletries, which could not even be supplied at the front desk upon request.
negative:
Bathrooms could use a makeover
The bathrooms appear a bit dated, as guests noted that the sinks were old, the grout had cracked and disappeared, and the shower heads and the walls showed evidence of mold.
negative:
Non-smoking rooms smelled
According to several guests, the non-smoking rooms often reek of smoke, which might not be ideal if you are sensitive to smoke.