Positive Reviews
positive:
Convenient location
The hotel is situated in Savannah's Historic District with many popular attractions like The Olde Pink House and the Owens-Thomas House within walking distance. Guests noted that the location makes it easy to shop at one of the nearby grocery stores or grab a delicious meals at one of the many restaurants.
positive:
Friendly staff
Guests noted that the staff was friendly, professional and quite accommodating, providing plenty of local information such as maps and restaurant recommendations. The concierge services were reported to be wonderful, as guests were able to book great tours and receive discounts they hadn't even been aware of.
positive:
Decent amenities
Guests liked the large rooftop pool, which provides views of the city and offers a nice place to relax and unwind.
Negative Reviews
negative:
Some noise concerns
As guests reported, there is a significant amount of traffic surrounding the hotel, and the rooms don't seem to offer too much soundproofing, since you might be able to hear the noise especially at night. They also stated that they were able to hear other guests' conversations next to and above their rooms.
negative:
Some room issues
According to guests, the rooms could use some renovating, as they appear a bit outdated with worn furniture. They also noted that there is almost no room to store your luggage, and a few guests reported that the mattresses sag too much.
negative:
Housekeeping service hit or miss
A few guests noted that the state of their room was a bit lacking, because the shower curtains were stained, the tubs had hair in them and some trash was left behind.