Positive Reviews
positive:
Large suites with well-appointed kitchen.
Past guests staying at Candlewood Suites El Paso have been impressed with the size of the hotel's suites. According to reports, there is plenty of space to spread out. Meanwhile, suites also include a kitchen, which guests describe as convenient and well-appointed.
positive:
Hotel and staff go the extra mile.
Guests are generally impressed with the level of customer service at the hotel, reporting that the staff is friendly, helpful and willing to go the extra mile. Guests are also impressed by the free laundry facilities, gym and DVD library, reporting these facilities make it easy to feel at home.
positive:
Mountain views are impressive.
A number of guests have been impressed by the mountain views on offer from certain hotel suites. Parts of the property look out upon Franklin Mountains State Park, which also makes it a convenient choice for hikers and mountain bikers.
Negative Reviews
negative:
Beds too firm for some guests.
Several guests staying at Candlewood Suites El Paso have described the hotel beds as being a little too firm. That being said, many guests enjoy a comfortable stay.
negative:
Breakfast not included.
The hotel does not offer a daily breakfast, a detail that proves disappointing
for some guests. Reports seem to suggest that breakfast and dinner is provided
periodically, while guests can also prepare their own meals thanks to in-suite
kitchens.
negative:
Some noise complaints received.
While many guests enjoy a quiet stay, some guests have been disturbed by noises from adjacent rooms. According to reports, noise seeps through walls and ceilings, so if you're unlucky enough to have a noisy neighbor, you may struggle to sleep.