Positive Reviews
positive:
Rooms with stunning views of Willamette River
Guests are impressed with the quality and standards of Best Western Plus Rivershore Hotel’s rooms! Some of the rooms also feature a private balcony where guests can enjoy the magnificent view of the river and witness the sea lions.
positive:
First-rate on-site restaurant!
Breakfast vouchers are offered for guests so they are able to enjoy scrumptious breakfast at the Rivershore Restaurant. Moreover, the restaurant also serves freshly cooked lunch and dinner in a reasonable price. From the appetizers to main dishes, the on-site restaurant is considered one of the best restaurants by the river in Oregon according to guests!
positive:
Central location in Oregon City
Most guests are satisfied with the hotel’s location due to its close proximity to fast food restaurants, shopping malls, drug stores, and grocery stores. All these establishments can easily be reached through a short walking distance from the property.
Negative Reviews
negative:
Poor staff service
Guests were disappointed with the poor-quality service by the staff from the reception area to the housekeeping team. Most guests had to wait for a few hours before they could check-in, for their rooms were not ready yet. There was also no wake up calls available, and some employees were quite rude and did not even render any form of apology to the guests.
negative:
Uncontrollable noise within hotel area
Some guests are uncomfortable with the different noises coming from the mini-fridge, heater, dogs barking, air-conditioner, and loud chatting. It was also disturbing when guests from the other rooms were slamming the sliding door pretty hard.
negative:
Outdated in-room furnishings
Aside from the old and worn out beds and uncomfortable pillows, guests were quite dissatisfied with the overall furnishings within the room. Most of the fixtures such as the shower is not functioning well and need to be replaced.