Positive Reviews
positive:
Convenient City-Centre Hotel.
When staying at Smart Aston Court, guests enjoy brief and hassle-free access to a variety of city-centre attractions. As this hotel is seated in the bustling centre of Derby, restaurants, bars, and cafes are only a short walk from the site. Museums and shopping districts are also within walking distance.
positive:
Attentive Staff.
Warm and welcoming personalities greet guests upon arrival. Placing hospitality above all else, the staff at Smart Aston Court are more than eager to assist visitors with a variety of requests and concerns. Whether you're delighting in a bountiful English meal or ordering room service, the provided accommodation exceeds expectation.
positive:
Superb Amenities.
Not only does Smart Aston Court feature those homely amenities--such as hospitality trays and complimentary Wi-Fi--but this city-cente hotel also permits access to an off-site fitness centre. Room service, fine dining, and bar access are also inclusive to one's stay. The hotel lounge, comfortably furnished and housing a pool table, serves as an ideal place to enjoy a night with relatives.
Negative Reviews
negative:
Some Rooms Are Cramped.
While the provided sleeping arrangements are warmly decorated and en-suite, previous guests have voiced their disappointment with the limited room sizes. Some of the rooms are considerably smaller than others, with only a few feet of space lying on either side of the bed.
negative:
Cleanliness May Cause Concern.
Some have reported Smart Aston Court's standard of cleanliness to fall short of expectation. In addition to frayed curtains, dusty nooks and crannies, as well as stained carpets have elicited the negative attention of previous residents. Occasionally, towels and cups are left unchanged from those previously occupying the room.
negative:
Dated Facilities.
Some may find themselves at odds with the condition of some hotel facilities. Among loose tiles and rusty bathroom faucets, inoperable towels rails have been reported. Cracked light switches and inadequately heated bathing water have also caused disappointment.