Positive Reviews
positive:
Ideal location near subway station
The hotel's location in
the center of Tokyo is one of its best features, with many guests saying it was
convenient to be able to walk such a short distance to the nearest subway
station: Nyingyocho, from where a number of connections are available. The
neighborhood itself is also lively with many restaurants, cafes, bars and
supermarkets ensuring maximum convenience for guests.
positive:
Facilities and services add convenience
Previous guests say they felt completely taken care of and that all of their needs were readily met thanks to the convenience of the many services and facilities around the hotel.
positive:
Friendly staff eager to assist
The majority of reviewers found the service at this hotel to be excellent, crediting the staff with doing everything they can to ensure guests enjoy their stay.
Negative Reviews
negative:
Small rooms difficult for long stays
As with many hotels in Japan, the size of rooms at this establishment is thought to be a little on the small side. A number of reviewers, particularly those who traveled with another person, found the rooms were too small to allow them to comfortably fit their bags or get changed while the other person was in the room. For this reason, several previous guests recommend the hotel as better for short stays.
negative:
Poor Wi-Fi connection
Several reviewers say they were unable to connect to the Wi-Fi in their room, though the connection is advertised as available throughout the building.
negative:
Language can be a barrier
Despite the fact that many were impressed with the service provided at this hotel, there are others who found it difficult to communicate with staff - though these reviewers often commend the staff for doing their best to work around language barriers.