Positive Reviews
positive:
Fabulous location.
The laid-back Alexandra Resort is known for a fantastic oceanfront location, with a beach less busy than larger resorts. Close to all amenities, location is a real winner with guests. If for some reason you need a change of pace, hop on the hotel shuttle to one of two sister resorts, or take a 20-minute walk for some shopping at Regent Village or Salt Mills Plaza.
positive:
Great value.
Many guests felt the Alexandra Resort provided great value compared to neighboring resorts. With a quieter location and the same amenities as larger hotels, several guests said they would return.
positive:
Outstanding housekeeping.
From the nightly turn-down service, to a steady re-stocking of toiletries and other essentials, guests found that housekeeping staff were thorough and attentive.
Negative Reviews
negative:
High prices at restaurant.
Some guests expressed their dislike for the steep prices at the hotel restaurant, Asú on the Beach. Because food has to be imported on Turks and Caicos, prices can be higher than expected. However, many guests felt dining prices were comparable to other resorts on the island, and were happy to have kitchens in rooms to alleviate some of the cost.
negative:
Pool sometimes in need of cleaning.
While not a concern for the majority of guests, some guests expressed that the pool area needed to be cleaned more frequently. Murky pool water left a bit to be desired, and was far from inviting for a refreshing dip.
negative:
Very few bad reviews.
Most guests of the Alexandra Resort were happy with their stay. Minor complaints such as a fitness center and spa on the small side, or an uninspiring hotel exterior, were far surpassed by positive feedback.