131 Hotel-Plaza (Grand Rapids, USA)

The rooms at this hotel are surprisingly spacious and are quite comfortable for couples or small families. You get plenty of storage space too making it ideal for you if you are lugging around a lot of baggage.

The people at the front desk are incredibly polite and helpful. They are more than happy to give recommendations for places to eat in the area or things to do. Guests are impressed by the level of customer service at this hotel.

The bar and restaurant attached to the hotel serves up some amazing meals and is quite the popular destination for locals. It’s a great place to grab some food and an even better place for a few drinks in the evening.

This place hasn’t had a thorough cleaning for quite some time and guests aren’t too pleased with the condition of the rooms when they arrive. They said that the sheets were dirty, and the bathrooms were a mess.

If ever a hotel needed a refurb job then it’s this one. Everything is so dated that guests were actually worried about using some of the amenities. They said that unless it was remodeled, they would never stay here again.

It’s not exactly a tourist destination, but guests are still surprised that the area around the hotel seems a little unsafe. They saw people hanging out around the hotel and didn’t feel safe walking around at night.