Positive Reviews
positive:
Close, but far away
This hotel is close enough to New York City for an easy train ride to any attraction, but far enough away from that crazy city life to enjoy quiet accommodations and easy access to dining options. It is also ideally located for those business travelers in the this area of New Jersey.
positive:
An accommodating staff
The staff at the hotel is both friendly and welcoming. What most stands out, though, is the remarkable job that catering and sales staff does when hosting private events and weddings. Their professionalism and attentiveness makes for special nights. Even the chefs provide their very best for those occasions.
positive:
A lot of little extras
This hotel provides a lot of little extras that go a long way towards a more pleasant stay. Guests can enjoy spa and room services on site, plus a hot tub in the pool area. Complimentary amenities are toiletries and a bathrobe in the rooms, which are both modern and comfortably-appointed.
Negative Reviews
negative:
Price seems costly
Overall, the price of this hotel seems expensive when considering the standard of stay received. While the rooms are nice, the accommodations are standard in many ways and lack the luxuries that a luxury hotel should bring, like a bellman, for instance. Also, the breakfast doesn't have many choices and some rooms look worn. The costs are also high in the restaurant.
negative:
No room to stretch
The rooms and baths tend to be on the compact side, rather than giving guests room to stretch out. They are also not adequately sound-proofed.
negative:
Missing those finer details
The hotel misses out on providing those finer details that make for a more pleasant stay for every guest. Daily housekeeping isn't daily. Call backs about concerns and reservations don't always happen, and orders placed for room service are frequently wrong.