Positive Reviews
positive:
Convenient, Chic, Central Location
Situated within an easy stroll of most Lucerne attractions, you won't miss out on the bustle here! Directly adjacent to the main train station (two minutes' walking distance from the doorstep), as well as steps away from restaurants, nightlife venues, museums, cathedrals, a bus station, ferry terminal, and assorted convenience shops on the lower train station level, there won't be a single item missed. Decor is contemporary and fresh. Breakfast is a decent selection of tasty pastries, meats, cheeses and fruits as well as hot options.
positive:
Pleasant, Basic Rooms
Adequate space with remarkably cosy beds! Modern amenities are throughout and the Wi-Fi is superb at all times. Pillows, blankets, towels, chocolates, biscuits and toiletries will surely be kept replenished during your stay.Pleasant, Basic RoomsAdequate space with remarkably cosy beds! Modern amenities are throughout and the Wi-Fi is superb at all times. Pillows, blankets, chocolates, biscuits and toiletries will surely be kept replenished during your stay.
positive:
Friendly, Helpful Staff
This is a brilliant team, exceptionally attentive to your needs. Don't be surprised if they offer you extras and spend some time chatting with you whenever they see you. Most reception staff speak English, and the breakfast attendants will not leave your coffee cup empty or your table dirty.
Negative Reviews
negative:
No Air Conditioning
You may have trouble cooling here off during warmer months - there is no air conditioning in these rooms. It may help if you ask staff for a fan if available.
negative:
Rooms Could Be Better
Water pressure is low in the showers, and some items seem to go overlooked during busier times - don't hesitate to ask if you need more lotion/toiletries, etc.
negative:
Noisy Street
Rooms facing the street or train station may be a bit loud. Earplugs are provided, windows have power shutters on the exterior, so you can close them if you wish, and the blackout curtains are handy - but the noise is persistent.