About Victoria Falls Rainbow Hotel
The 88-room Hotel Victoria Falls Rainbow Hotel is located in scenic Victoria Falls, Zimbabwe.
Each room is complete with its own bathroom. Room features include television sets, telephones, balconies, and air conditioning units.
A convenient shuttle bus service is located at the hotel for guests that want to sightsee. There is also an on-site pool and hot tub for those guests who would rather lounge at the hotel.
The Swim and Sip Bar at Hotel Victoria Falls Rainbow Hotel serves drinks and snacks by the pool. There is also an on-site restaurant. Restaurants in the surrounding area that guests may enjoy include Rainforest Cafe and Shearwater Cafe.
Seeing the Victoria Falls Waterfall is one of the biggest reasons guests stay at the hotel, but there are also other sights to see in the area, as well as sports like rafting and zipline courses nearby for adventurous guests to enjoy.
Positive Reviews
positive:
Easy Walk to the Falls
While it's not next to Victoria Falls, the hotel is close enough to this iconic landmark for guests to easily walk or drive over. It is also close to the various shops, bars, restaurants, and activities available in town. This is a very safe area in Zimbabwe.
positive:
The Wi-Fi is Top Notch
The hotel offers free Wi-Fi service for guests, and many of
them commented on the fact that good Wi-Fi can be difficult to come by at many
other Zimbabwe hotels. They also appreciated the fact that conference and
meeting rooms at the hotel have computer hookup points available, as do each of
the guest rooms.
positive:
Stunning Complex and Grounds
The hotel has some of the most exquisite gardens and grounds in the area. Guests enjoy walking through the gardens and take in the scenery in the surrounding area, not just the falls themselves.
Negative Reviews
negative:
Grand Ol' Gal Needs Some Help
Many guests commented on how rundown the outside of the hotel looks. Inside it is said to be clean, but furniture is outdated. Several guests have had bad experiences with air conditioning problems, broken safes, and bathroom plumbing issues. The most common complaint is the lack of clean, fresh towels. Towels tend to have holes in them and appear to be threadbare.
negative:
Customer Service, If You're Willing to Wait for It
Although the staff is always friendly and smiling, they are not quick to address guest concerns. Several guests reported that it took many attempts to get towels, coffee and tea, or other amenities that were supposed to be provided.
negative:
It Will be Busy and Loud
Proximity to Victoria Falls makes it a popular hotel and a busy area. Therefore, it is not a very quiet place to stay. Expect some noise and congestion.