Positive Reviews
positive:
Excellent Location Accessible to Everything
Crowne Plaza Jerusalem is located in a very central area that is close to everything including restaurants, shops and attractions most of which are within walking distance. It's also located close to major public transportation hubs that make attrac
positive:
Friendly and Accommodating Service
Guests reported that staff members at this hotel are always friendly and go above and beyond to ensure that guests are receiving the best possible service. They listen to guest complaints and do everything in their power to rectify issues quickly an
positive:
Excellent Choice of Dining Options
Between the three eating establishments on-site, even the fussiest if eaters will find something they like. The choices are endless, the food is delicious and well-prepared and there are vegan and vegetarian options available.
Negative Reviews
negative:
Very Slow and Spotty Wi-Fi
The Wi-Fi internet service at Crowne Plaza Jerusalem can only be compared to the slow dial-up service of decades past. Guests reported that when it does connect, it's very slow and disconnects frequently.
negative:
Unkempt and Uncomfortable Rooms
The tiny guest rooms could use some updates and a good cleaning. Guests reported that some of the appliances don't work properly, the furniture is old and tattered, the carpet is stained, the curtains are torn and the beds are uncomfortable.
negative:
There is Some Noise Around the Hotel
Due to poor soundproofing in the rooms, guests reported being able to hear everything going on in the corridors and nearby rooms including doors opening and closing, conversations in nearby rooms and drunken guests being rowdy outside and inside the hotel