Verdanza Hotel (Carolina, Puerto Rico)

This hotel provides the very best location for easiest walking access to so many attractions. Guests can easily stroll to casinos, shops, and restaurants. The beach is also just steps away, as is supermarkets and a pharmacy. A bus stop is close and guests who want to explore further have access to a car rental onsite.

The hotel provides many amenities for families. The pool and water park keeps kids busy and active. There are also many restaurants onsite, from fancy to casual. Plus, many recreational attractions are within walking distance.

The hotel rooms are comfortable enough for either business or pleasure stays. The rooms provide enough amenities and space for those staying for an extended trip. The business services provide enough flexibility for those who have to work away from home.

The rooms and common areas have been well-used, but not abused. Carpets and linens are worn and some have signs of stains. Some fixtures and features in the rooms also show signs of wear and tear.

Many guests are disturbed to find that hotel reservations have been changed from what they originally booked, and the changes aren't in their favor. Switches routinely occur from poolside rooms to another farther away and many guests are downgraded in accommodations without prior notice. Also, special requests are often forgotten, marring the pleasure of an otherwise perfect stay.

Handicapped guests are surprised to discover that standard accommodations have a different meaning in Puerto Rico. Many fridges don't have freezers for storage of medicine. Also, the baths don't have handles for safety and there is no handicap chair in the pool. Additionally, the elevator isn't conveniently located.