UNAHOTELS Century Milano (Milan, Italy)

The dishes prepared were very delicious and guests enjoyed the convenience of having breakfast delivered to their rooms. Guests were very pleased that the items were diverse and skilfully prepared. The dishes were in plenty and those that ran out were replenished in good time.

The hotel's employees have a jovial nature that create a friendly environment where guests do not hesitate to make their complaints and requests known. All matters are handled speedily and with great efficiency. They are very polite and courteous too.

The apartments are tastefully furnished and modern. Plenty of natural light gets into the room creating a peaceful and relaxing atmosphere. Bathrooms are very clean and the showers are powerful. The bathtubs are also very roomy

As breakfast is usually a very busy time at the hotel's onsite restaurant especially during the peak seasons. Queues can be quite long and a number of guests felt that the hotel was not well prepared for the surge of diners.

A few guests were caught unaware by the lack of bathrobes or slippers in some rooms. Most felt that since the hotel should provide the basic items in every room.

Many guests were disappointed with the hotel's weak Wi-Fi connection as the signal wasn't strong and constant throughout. A number of guests felt greatly inconvenienced as they had to keep login every time to access the Wi-Fi.