Positive Reviews
positive:
Central and Easy to Get Around
True Siam is located in a very central area of the city close to restaurants, shops, markets and popular attractions. Guests also reported that it's very easy to get around the area due to its proximity to an airport and train stations.
positive:
Friendly, Helpful and Accommodating Staff
Guests reported that upon arrival, they were welcomed by friendly, smiling staff who were well-prepared to allow for a smooth check-in. Also reported was staff members who accommodate late-arriving guests, arrange transportation to and from the hote
positive:
Excellent Variety of Food
The food served at the on-site restaurant is top-quality and well-prepared with lots of Asian and European options to choose from. Everything is delicious, the portions are generous and the surroundings are comfortable.
Negative Reviews
negative:
Poor Air Quality in Rooms
Guests reported that the air quality in the rooms at True Siam is not healthy. There is a smell of mould in the rooms, the air is hot and damp and the air conditioning units are old and don't work properly.
negative:
The Area Feels Unsafe
The area around this hotel looks and feels unsafe and guests reported feeling uneasy walking around the area at any time of the day or night. The hotel is located on a side road near a back alley complete with rundown buildings and sketchy characters. Eve
negative:
Uncomfortable and Unkempt Rooms
The guest rooms at this hotel are in need of some care as guests reported some issues including dated decor, tattered furnishings, uncomfortable beds, small bathrooms with poor showering facilities and low-quality toiletries. Also reported was stain